Privacy Policy

Last Updated: [2025-02-01]
Effective Date: [2025-02-01]

1. Information We Collect

1.1 Directly Collected Information

• Camera Data
  • Real-time video streams
  • Recorded video clips
  • Audio (if microphone functionality is enabled)
  • Device status (motion detection, battery level, etc.)
• Device and Account Information
  • Device model, serial number, IP address
  • User registration information (name, email, password)
  • Payment information (e.g., for subscription services)
• Usage Data
  • Operation logs, frequency of feature usage
  • Error reports, device connection status

1.2 Automatically Collected Information

• Technical Data
  • Browser type, operating system collected via cookies/similar technologies
  • App crash logs
• Location Information (if enabled)
  • Used for geofencing functionality (requires secondary authorization)

2. Purposes of Data Use

Data Type	Purpose
Camera Data	Real-time monitoring, alert notifications, cloud storage of recordings, AI analysis (human detection/behavior recognition)
Device and Account Information	Account management, subscription billing, device troubleshooting, anti-fraud verification
Technical Data	Optimizing video stream transmission algorithms, analyzing feature usage heatmaps, cross-platform compatibility testing
Location Information	Geofencing for automatic mode switching (e.g., activating security when away from home)

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3. Data Sharing and Disclosure

3.1 Third-Party Service Providers

• Cloud storage providers (e.g., AWS, Google Cloud): Store video data (requires signing a Data Processing Agreement, DPA).
• Payment processors (e.g., Stripe, PayPal): Handle subscription payments.

3.2 Legal Requirements

Respond to lawful requests from law enforcement agencies (e.g., court orders), but we will review the legality of the request and notify users whenever possible.

3.3 Business Transactions

In the event of a merger, acquisition, or asset sale, user data may be transferred to the new entity.

4. Cross-Border Data Transfers

EU User Data: Stored by default within the EU (e.g., using AWS Frankfurt nodes). Cross-border transfers rely on GDPR-compliant mechanisms (e.g., Standard Contractual Clauses, SCCs).
US User Data: Stored on US servers, compliant with CCPA requirements.

5. Your Rights

5.1 EU Users (GDPR)

• Right of Access: Obtain a copy of your personal data.
• Right to Rectification: Correct inaccurate information.
• Right to Erasure: Request deletion of data (subject to legal exceptions).
• Right to Restrict Processing: Restrict processing of data for specific purposes.
• Right to Data Portability: Receive and transfer your data in a structured format.
• Right to Object: Object to data processing based on legitimate interests.

5.2 California Users (CCPA)

• Right to Know: Understand the categories and purposes of data collected.
• Right to Delete: Request deletion of personal information (subject to certain exceptions).
• Right to Opt-Out: We do not sell your data, but you may opt out of sharing with third parties for advertising purposes.

5.3 Exercising Your Rights

Via in-app settings or by contacting the privacy team: [Insert email/online form link].

6. Data Security

• Encryption: Video transmission uses TLS 1.2+ encryption; static data uses AES-256 encryption.
• Access Control: Strictly limit access for employees and third parties.
• Security Audits: Regular penetration testing and compliance checks.

7. Data Retention

• Video Clips: Retained for 14 days by default (customizable via subscription plans), irrecoverable after deletion.
• Account Information: Retained for 30 days after account deletion (subject to legal requirements).

8. Children’s Privacy

This service is not intended for children under 13 (US)/16 (EU). If we inadvertently collect data from children, it will be promptly deleted.

9. Policy Updates

Significant changes will be communicated via in-app notifications or email. Continued use constitutes acceptance of the new terms.

10. Contact Us

• Privacy Inquiries: [email protected]
• California Residents: May submit requests through a dedicated CCPA channel.